The table reservation is for participating restaurants only; all bookings must be made at least 48 hours in advance.
The online booking and the table reservation, once confirmed, is valid for up to 15 minutes after the agreed reservation time. Thereafter the reservation is null and void. However we will endeavour to accommodate you as soon as we can.
In the event of your arrival being late it is the responsibility of you to inform the restaurant by telephone, so that we can make arrangements to find you a new table as soon as we can.
All guests sitting in the restaurant are considered to be eating. We do not allow those not eating to be seated at a table just for drinking, therefore anyone sitting in the restaurant will be charged for a meal at the relevant session's meal tariff. Anyone wishing to sit with friends or family but not to eat must make a request to the restaurant management 24 hours in advance and it will be at our management's discretion to decide whether it is allowed.
The Real China Management reserves the right to require customers to pay for their meal before being seated.
Booking via the website needs to be done and confirmed by the relevant restaurant at least 24 hours before the reservation day/time; if not, the reservation can only be accepted by phone.
The Real China reserves the rights to amend the policy from time to time without any prior notice. By making online booking you consent to accept these policies.
Note: Our restaurants get very busy particularly on weekends and public holidays and we cannot guarantee a table if you are late.